Job Info :
Company Profile : IBM Global Process Serrvices has been a part of the Indian BPO industry for more than 10years. Today it partners with some of the largest corporations in India to transform their business processes and become more efficient. What differentiates the organization is commitment to service quality and customer success. With Brand comes the impeccable trust that places way above others. Over the past years of delivering services, understood the nuances of the vernacular delivery and have delivered highest quality of service.
Company Website : www.ibm.com
Job Description :
Designation : Technical Support Associate
Qualification : Bachelor's Degree/Diploma
Location : Hyderabad/Bangalore
Salary : As per the Industry
Experience : Freshers
Skills :
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one E-mail client-Outlook,Notes etc.
Skilled in commercially standard software applications and major desktop operating systems
Awareness of basic networking concepts and technologies
Questioning skills/probing skills,as relevant to the issue and level of the caller
Fluency in communications skills (both spoken and written) soft skills
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