Job Info :
Company Profile : Hewlett-Packard Company , commonly referred to as HP, is an American multinational information technology corporation headquartered in Palo Alto, California, USA. The company was founded in a one-car garage in Palo Alto by Bill Hewlett and Dave Packard. Now it is one of the world’s largest information technology companies, operating in nearly every country.
Company Website : www.hp.com
Job Description :
Designation : Technical Solutions Representative
Qualification : B.A/B.Sc/BCA/B.Com/M.Com/BBM/BBA/M.Sc
Location : Bangalore
Salary : As per the Industry
Experience : 0-3 Years
Skills :
Problem solving skills.
Accuracy in data entry.
Excellent fluency in language to be supported.
Experience in a phone based remote role, e-support or e-chat.
Familiarity with computer technology.
Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems
Understands internal processes and tools
Knowledge of Knowledge Management Systems and appropriate documentation to the system
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