Openings for Technical Support Associate (6 Months Exp) at IBM

Job Info :

Company Name :  IBM

Company Profile :   IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Company Website : www.ibm.com

Job Description :

Designation :  Technical Support Associate

Qualification : Bachelrs Degree

Location : Bangalore/Hyderabad

Salary : As per the Industry

Experience : 6 Months

Skills : 
Customer Service Skills
Communications ¿ verbal and written
Neutral accent
Advanced soft skills and call control as appropriate for an internal corporate IT helpdesk.
Possesses strong customer service skills with ability to balance technical support, written / oral communication and customer satisfaction.
Questioning skills- probing skills, as relevant to the issue and level of the caller

Click here to Apply

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