Job Info :
Company Name : Syniverse
Company Profile :
Syniverse, an industry pioneer and innovator for more than 25 years, is committed to simplifying the business and technical complexities of mobile communications.With offices around the globe that focus on intensive customer services and technological evolution, we are ideally positioned to help you take advantage of the transformative opportunities resulting from the growing pervasiveness and sophistication of wireless communication.
Website : www.syniverse.co.in
Click here to ApplyCompany Name : Syniverse
Company Profile :
Syniverse, an industry pioneer and innovator for more than 25 years, is committed to simplifying the business and technical complexities of mobile communications.With offices around the globe that focus on intensive customer services and technological evolution, we are ideally positioned to help you take advantage of the transformative opportunities resulting from the growing pervasiveness and sophistication of wireless communication.
Website : www.syniverse.co.in
Job Description :
Designation : System Enginer Trainee Associate
Qualification : B.Tech/B.E. - Computers, Electronics/Telecommunication
Experience : 0 - 1 Years
Location : Hyderabad
Salary : As per the Industry
Knowledge Requirements:
Basic knowledge on UNIX,WINDOWS, Solaris and SQL
Knowledge of Oracle/SQL Server tools
Knowledge of ITIL V3 specifically event, incident, problem management.
Knowledge on ticketing tools i.e. Remedy etc.
Basic network infrastructure knowledge (LAN & WAN)
Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc.
Hands on experience in file operations
Hands on experience and knowledge on system processes
Ability to communicate status updates to project team and management
Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients
Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.
Strong troubleshooting and error analysis skills
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