IBM Walk-in Drive for Technical Service Representative (Freshers & Exp) at Bangalore & Hyderabad on 15th to 18th May 2013

Job Info :

Company Name : IBM

Company Profile :  International Business Machines Corporation, or IBM, is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology

Company Website : www.ibm.com

Job Description :

Designation : IT Helpdesk - Technical Service Representative

Eligibility : Any Graduate

Experience : 0 to 5 Years

Location : Bangalore & Hyderabad

Salary : As per the Industry

Mandatory Skills :

• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

• Browser Support - Internet Explorer

• Strong computer skills required

• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN

• Excellent oral and written communication skills

• Excellent customer service orientation

• Neutral accent 

Desired Skills :

• Ability to identify basic hardware parts and aware of basic hardware concepts 

• User level familiarity with at least one e-mail client - Outlook, Notes etc.. 

• Skilled in commercially standard software applications and major desktop operating systems. 

• Awareness of basic networking concepts and technologies. 

• Questioning skills /probing skills, as relevant to the issue and level of the caller

MANDATORY DOCUMENTS : (IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)

• Hard copy of the interview invite (this email)

• Hard copy of the resume

• Photocopy of current organization offer letter

• Photocopy of previous organizations reliving letter

• Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.

• Photocopy of latest 3 months pay slips

• One passport size Photograph

• Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.

• All semesters / year mark sheets

• Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)

Walk-In Date(s) : From 15th to 18th May 2013 : 12 PM to 4 PM

Walk-In Venue(s) : 

HYDERABAD :

IBM India Pvt. Ltd,

3B, Mindspace, Madhapur, HiTech City, 

Hyderabad

BANGALORE :

IBM India Pvt. Ltd,

D Block, EGL, Koramangala Inner Ring Road, 

Bangalore

OR 

IBM India Pvt. Ltd,

G1 Manyatta Tech Park, Nagwara Post, Hebbal outer ring road, 

Bangalore

Contact Person : Deepak Kumar. A / Arun

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