Allscripts Hiring for Associate Service Desk Analyst (Exp) in Pune

Job Info :

Company Name : Allscripts

Company Profile :  Allscripts Services is committed to maximizing the value of your investment through our clinical and industry expertise and technical knowledge. As a trusted business partner, we strive to create empowered clients and enable our next-generation of Open healthcare solutions.

Company Website : www.allscripts.com

Job Description :

Designation : Associate Service Desk Analyst

Qualification : Any Graduate

Location : Pune

Salary : As Per The Industry

Experience : 1-2 Years

Skills : 
- Good understanding of WindowsXP / Win7 environment and UI ( User profile, email config, Appl installing )
- 1-2 years hands-on experience with office productivity tools like Word, Excel, Powerpoint, Outlook and IE7/8 in configuration and support issues
- Basic understanding of MS networking setup and configuration for PCs ( DHCP, DNS, IP config )
- Basic understanding of PC and laptop troubleshooting ( OS, device driver install, event viewer )
- 1-2 years experience of managing Active Directory environment ( Password reset, User profile changes, Apps/Patch distribution WSUS, SMS etc )
- 1-2 years experience with service desk and remote support tools ( RDP, GTA, PCAnywhere etc )
- Basic knowledge of ITIL framework ( V3.0 foundation certificate would be added advantage )
- 1-2 years of international support experience (preferably US)

Click here to Apply 

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