Job Info :
Company Name : HCL Technologies
Company Profile : In the year 2001, HCL Technologies Limited pioneered third party BPO (Business Process Outsourcing) industry in India by launching HCL Business Services (formerly HCL BPO Services).
HCL Business Services provides 24X7, multi-channel and multi-lingual support in 8 European languages. Over 11,500 professionals operate out of 26 delivery centers across US, UK, APAC, Europe and South America.
HCL Business Services focuses on key industry segments such as Financial Services, Health Care Services, Telecom, Energy & Utility, Public Services, Manufacturing, Retail & CPG, Media & Publishing, and Logistics.
Company Website : www.hcl.com
Job Description :
Designation : Associate/Senior Associate -(Technical)
Qualification : Any Graduate/U.G
Location : Chennai
Salary : As per the Industry
Experience : 0 to 2 yrs
Skills :
Excellent communication skills in English.
Willingness to work in Rotational shift.
Willingness to work in a BPO.
Essential Duties and Responsibilities:
1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.2. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
3. Configure software to connect to Internet application servers.
4. Provide training to clients in the use of system and applications as related to Internet.
5. Obtain general understanding of OS and application operations related to company offered services.
6. Identify and correct or advise, on operational issues in client computer systems.
Walk-in Interview from 19th February to 22nd February from 10 AM
Walk In Venue:
HCL Technologies ltd,
W.S.S. Towers,
# 107 & 108, Harris Road,
Pudupet, Mount Road,
Chennai-2.
Landmark - Near Casino Theatre.
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