IBM Walk-in for Tech Support Associates (Freshers & Exp) on 7th July 2012

Job Info :

Company Name : IBM India Pvt Limited

Company Profile : IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.


Company Website : www.ibm.com

Job Description

Designation : Tech Support Associates

Qualification : Any Graduate (10+2+3), Diploma Holders (10+3)

Location : Bangalore

Salary : As per the Industry

Experience : 0 to 3 Years

Skills :
• Understanding of operating systems,
• Browser Support - Internet Explorer
• Strong computer skills required for initial call handling
• Ability to identify basic hardware parts and aware of basic hardware concepts
• Awareness of basic networking concepts and technologies.
• Excellent oral and written communication skills.
• Excellent customer service orientation
• Neutral accent
• Questioning skills- probing skills, as relevant to the issue and level of the caller

Selection Process :
- Group discussion
- Technical Interview
- Communication Assessment round

Mandatory Documents :
• Hard copy of the interview invite (this email)
• Hard copy of the resume
• Photocopy of current organization offer letter
• Photocopy of previous organization’s reliving letter
• Photocopy of second previous organization’s reliving letter if the current or recent organization’s experience is less than one year.
• Photocopy of latest 3 months pay slips
• One passport size Photograph
• Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
• All semesters / year mark sheets
• Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)

Walk-In Date : On 7th July 2012 (Saturday)

Walk-in Time : 10 AM to 1 PM

Walk-In Venue :
IBM India Limited
SA1 – Building,
#12 subramanya Arcade, Opp to Jal Mahal,
Bannergatta Road.
Bangalore - 560 029

Contact Person : Arun

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